Access to behavioral health support when you need it. 

CareConnect from CHP Student Health provides student members immediate access to licensed behavioral health clinicians where and when they're needed most.

WHAT IS CARECONNECT?

CareConnect from CHP Student Health is an integrated behavioral health program offering easy access to licensed behavioral health clinicians 24/7/365 via telephone. The program is available to CHP Student Health members and works in sync with student health centers at CHP client schools.

WHY CARECONNECT?

Getting access to and navigating behavioral health is a massive challenge for the college student population. We understand this and the need for effective and easy-to-use tools. CareConnect provides student members immediate access to licensed professionals to manage mental health and substance abuse issues.

HOW DOES IT WORK?

Student members in need of assistance simply call 1-888-857-5462 to be connected immediately with a CareConnect counselor. The counselor will assess the severity of the situation to determine if CareConnect counseling, referral to the student health center, or referral to the emergency room is the best option.

Call a CareConnect Counselor Now

ADDRESSING ACCESS

24/7 Telephone Hotline

CareConnect offers always-on telephone hotline access for student members in need of behavioral health assistance. Students simply call the CareConnect phone number on their member ID card to be immediately connected.

IMMEDIATE ACCESS

CareConnect is available 24/7/365. Students in need of assistance will be connected to assistance in seconds

LIVE COUNSELING

Assuming there are no immediate medical needs, counselors engage with you live on the phone.

COMPLETE ASSESSMENT

You’ll be run through a full assessment to determine severity and best course of treatment.

CARE COORDINATION

CareConnect works with the Student Health Center to coordinate your care as part of CHP’s Triple Aim focus.

Coordination of Care

CHP Student Health partners with the student health center and promotes it as the center of care for student members. CareConnect counselors report back to the student health center at the request of your school or university to ensure proper coordination of your care.

BUILT TO INTEGRATE

Many student health centers offer robust services. CareConnect is flexible enough to integrate with your school’s current services and provide support during high-volume periods, be on-call during non-working hours, and more.

TURNKEY SOLUTION

For schools without a student health center or lacking behavioral health supports, CareConnect can be implemented as a turnkey solution ready to assist your student population with their behavioral health needs.

FEEDBACK FOCUSED

CareConnect keeps open the feedback loop between its counselors and the student health center, ensuring that students’ care is properly coordinated between other providers and resources.

CareConnect Video Tutorial

Learn more about CareConnect and how to access the behavioral health resources available with the program.

WATCH NOW

CHP Student Health plans are underwritten by Commercial Casualty Insurance Co. or Atlanta International Insurance Co.